The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.
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Guidelines outlining permitted events, guest limits, noise restrictions, and liability waivers for hosting events like parties or weddings in a short-term rental.
Dividing guests into distinct groups based on shared characteristics, such as demographics or travel purpose, to tailor marketing and services.
A designated person or service that guests can reach out to for urgent assistance or maintenance issues during their stay.
The use of technology to automate and control various aspects of a short-term rental, such as lighting, temperature, and security.