The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.
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A personalized digital or physical guide provided by hosts to their guests, offering recommendations for local attractions, restaurants, activities, and essential information…
A host who is not actively managing their listings or responding to inquiries in real-time, often relying on automation or co-hosting assistance.
A fictional brand of eco-friendly and effective cleaning supplies specifically designed for short-term rentals, promoting both hygiene and sustainability.
Building a mutually beneficial relationship with guests through clear communication, exceptional service, and personalized experiences, leading to positive reviews and repeat bookings.