The concept that 80% of guest communication issues in short-term rentals can be addressed with 20% of commonly prepared responses or automated messages.
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Strategies and tactics employed during periods of lower demand to attract bookings, such as offering discounts, running promotions, or targeting specific guest…
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A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
The process of using a guest’s online information and behavior to assess their trustworthiness and suitability as a potential renter, often used…