The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall guest experience.
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Software solutions that help hosts monitor, analyze, and respond to guest reviews across multiple platforms like Airbnb and VRBO.
An individual or company that appears to be the host of a short-term rental property but is not the actual owner. This…
Physical items provided in a short-term rental to enhance guest comfort and experience, like toiletries, linens, or kitchenware.
Using automated messages to respond to common guest inquiries, provide check-in instructions, or send reminders, freeing up host time and ensuring prompt…