The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall guest experience.
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Software or platforms that automate guest communication, such as sending check-in instructions, answering frequently asked questions, and providing local recommendations.
The platform or tool used by hosts and guests to communicate with each other before, during, and after a booking, typically within…
Specific rules and ordinances governing short-term rentals in a particular city or region, often addressing issues like permits, taxes, noise levels, and…
A situation where two or more devices on the same network are assigned the same IP address, leading to connectivity issues. Hosts…