The process of actively soliciting, monitoring, and responding to guest feedback to improve property listings, address any issues, and enhance the overall guest experience.
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Luxury features offered at some short-term rentals that involve water-based treatments or relaxation, such as hot tubs, Jacuzzis, or swim spas. These…
The terms and conditions that outline the cancellation options and potential penalties for both hosts and guests when booking a short-term rental.
A set of guidelines and expectations that hosts establish for guests staying in their short-term rentals. These rules cover aspects like noise…
Conducting virtual check-in procedures with guests using Zoom or similar platforms, providing remote access instructions, answering questions, and ensuring a smooth arrival…