The use of automated messaging tools and platforms to streamline and personalize guest communication, such as sending booking confirmations, pre-stay instructions, and post-stay follow-ups.
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A feature within a property management platform that consolidates guest communication from multiple channels, such as Airbnb, VRBO, and email, into a…
The collection, transportation, and disposal of garbage and recycling generated at a short-term rental property, ensuring proper hygiene and environmental responsibility.
A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
A measure of revenue generation efficiency for short-term rentals during the third quarter, calculated as the revenue per available room night.