Additional amenities that go beyond the basic necessities, such as hot tubs, swimming pools, game rooms, or bicycles, offered to enhance guest experience and justify higher rental rates.
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A convenient and secure way for guests to access short-term rentals using their smartphones or other mobile devices, eliminating the need for…
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The penalties or actions taken against guests who violate the established house rules, ranging from warnings to financial penalties to eviction from…
A business strategy focused on understanding and prioritizing the needs and expectations of customers. In the context of short-term rentals, VoC involves…