Documentation, such as photos, videos, or written reports, collected to support claims of property damage caused by guests during their stay.
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A series of automated emails sent to guests before, during, and after their stay, providing important information, confirming details, and enhancing their…
A requirement set by hosts specifying the shortest allowable booking duration for their property, often varying by season or demand, to manage…
Creating a welcoming and inclusive environment for guests of all backgrounds, ensuring that short-term rentals are free from discrimination and bias.
A term for a host who leverages their local knowledge and connections to provide guests with authentic experiences and personalized recommendations.