The ability for hosts or guests to modify the start and end dates of a confirmed reservation, subject to availability and potential fees, through the Airbnb or VRBO platform.
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Establishing clear service standards for guest communication, cleanliness, and problem resolution helps maintain consistency and professionalism.
A set of rules and instructions provided to guests outlining acceptable behavior, property usage limits, and other important information to ensure a…
A metric that indicates the percentage of time a rental property or specific room is booked over a given period.
A recognition program on some short-term rental platforms that rewards hosts who consistently provide exceptional guest experiences and meet specific performance metrics.