The online reputation of a short-term rental business, as reflected in guest reviews, social media mentions, and other digital platforms. Maintaining a positive ebrand reputation is essential for attracting bookings and building trust with guests.
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The period of time between when a guest makes a reservation and the actual check-in date.
Enabling guests to access the property using their smartphones, offering convenience and flexibility for both guests and hosts.
A regular schedule for cleaning, inspections, repairs, and upkeep of the rental property to ensure guest satisfaction and prevent potential issues.
A hypothetical loyalty program offered by a short-term rental platform or management company, rewarding repeat guests with discounts, perks, or exclusive benefits.