Allowing guests to access the property before the standard check-in time, often for an additional fee or subject to availability.
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A collection of thoughtful gifts and essentials provided to guests upon arrival, enhancing their experience and making them feel welcome, such as…
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The process and effectiveness of a host in addressing and resolving guest complaints or issues that may arise during a stay, aiming…
Guests who have undergone a vetting process by the booking platform or property manager, typically involving identity verification and background checks, to…