The use of pre-written messages and scheduling tools to streamline guest communication, providing timely responses to inquiries, confirmations, and check-in instructions.
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A reservation made directly through a host’s website or personal booking platform, bypassing third-party listing sites like Airbnb or VRBO.
A comprehensive software platform designed to streamline and automate various aspects of managing a hospitality business, including short-term rentals.
Expenses associated with providing essential amenities and consumables for guests, such as toiletries, linens, cleaning supplies, and welcome gifts.
The flow of potential bookings for a short-term rental, from initial inquiries and reservation requests to confirmed bookings.