The use of pre-written messages and scheduling tools to streamline guest communication, providing timely responses to inquiries, confirmations, and check-in instructions.
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A unit of measurement often used to describe the proximity of a short-term rental to local attractions, amenities, or transportation hubs. Airbnb…
A type of insurance policy that covers multiple parties involved in a short-term rental, such as the owner, property manager, and any…
The standard and quality of housekeeping services provided for a short-term rental, ensuring cleanliness, linen changes, and amenity replenishment.
A program within IHG One Rewards specifically for small businesses, potentially beneficial for short-term rental hosts who also operate other businesses and…