The use of pre-written messages and scheduling tools to streamline guest communication, providing timely responses to inquiries, confirmations, and check-in instructions.
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A stay that leaves a lasting positive impression on guests, often characterized by exceptional service, unique amenities, or a memorable atmosphere.
Additional features and services provided at a short-term rental property designed to enhance the guest’s stay and differentiate the listing from competitors.
A predefined strategy for communicating with guests during unexpected events that disrupt their stay, such as power outages, internet failures, or natural…
Preventative upkeep and inspections performed every three months to address potential issues, ensure appliance functionality, and maintain the property’s condition.