The terms and conditions that dictate the refundability and penalties associated with canceling a confirmed booking.
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The process of collecting and analyzing data related to occupancy rates, booking patterns, and revenue to optimize pricing and listing performance.
Items and services provided to guests to enhance their comfort and convenience, such as toiletries, linens, Wi-Fi, and coffee.
Providing false or misleading information about a property listing, amenities, or services, which can lead to negative reviews, guest disputes, and platform…
Semi-fictional representations of ideal guests, created based on market research and data analysis. Guest personas help understand target audiences, their needs, and…