Insurance or security deposits that protect hosts from financial losses due to accidental or intentional damage to their property by guests.
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Marketing efforts focused on attracting travelers to a specific geographic location, often used by short-term rental hosts and property managers.
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
Personalizing a guest’s stay by providing amenities, recommendations, or services based on their specific needs, preferences, or interests.
Up-to-date features and conveniences that enhance guest comfort and satisfaction, such as high-speed Wi-Fi, smart home devices, and streaming services.