A digital or printed guide providing guests with essential information about the property, amenities, house rules, and local recommendations.
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Exceeding guest expectations by providing exceptional service, personalized touches, and going above and beyond to create a memorable stay.
The method by which guests enter and access the short-term rental property, such as keyless entry, lockboxes, or on-site staff.
The ability to communicate the unique value proposition, personality, and benefits of a short-term rental property clearly and concisely to potential guests.
Semi-fictional representations of ideal guests, created based on market research and data analysis. Guest personas help understand target audiences, their needs, and…