The process of verifying the identity and assessing the suitability of potential guests before confirming bookings.
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The process of managing and updating the availability of a short-term rental property across multiple booking platforms to avoid double bookings and…
Board games, card games, video games, or other forms of entertainment provided by hosts for guests’ enjoyment during their stay.
Local laws, ordinances, and platform policies governing short-term rentals, addressing issues like permits, taxes, occupancy limits, and safety standards.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.