The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
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Keeping track of all furniture, appliances, and supplies in the rental property, ensuring everything is in working order and readily available for…
A feature within a property management software or platform that consolidates all guest communication from multiple channels, such as Airbnb, VRBO, and…
Using environmentally friendly cleaning products and methods to maintain the cleanliness of a short-term rental property while minimizing harm to the environment…
An exclamation often used in guest reviews to express delight or amazement with a short-term rental experience.