The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
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The amount a short-term rental host is responsible for paying out of pocket in the event of a covered insurance claim, before…
Adjusting rental rates based on factors that could impact occupancy and revenue, such as seasonality, local events, and competitor pricing.
The coordinated process of selecting, scheduling, and overseeing the work of various vendors involved in maintaining and servicing a short-term rental, often…
A feature on Airbnb and VRBO that allows potential guests to contact hosts with questions before booking.