The process of effectively communicating with guests throughout their stay, from booking to checkout, including inquiries, confirmations, and support.
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A reservation made directly through a host’s website or personal booking platform, bypassing third-party listing sites like Airbnb or VRBO.
Strategies and techniques used to maximize the occupancy rate of short-term rental properties, such as offering discounts, adjusting minimum stay requirements, and…
The process of dividing potential guests into different groups based on shared characteristics, such as demographics, travel purpose, or booking behavior. This…
A program offered by some platforms like Airbnb that provides protection for hosts against damages caused by guests, subject to specific terms…