Practices and policies that promote welcoming and accommodating guests and employees from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, or ability.
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Established benchmarks and guidelines for service, cleanliness, and overall quality in the hospitality industry, often applied to short-term rentals.
Digital documents or emails provided to guests upon booking confirmation, containing essential information about the property, amenities, and local area.
The process of handling garbage, recycling, and compost at a short-term rental property, complying with local regulations and ensuring a clean and…
A measure of how easy it is to walk to amenities and services from a property, often used to assess the desirability…