An electronic document or app providing guests with essential information about the property, amenities, house rules, and local recommendations.
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The intentional creation of a memorable and positive stay for guests through personalized touches, thoughtful amenities, and exceptional service.
The period between when a guest makes a reservation and their actual arrival date for a short-term rental.
A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.
The process of improving various aspects of an Airbnb listing to increase its visibility, attract more bookings, and maximize revenue.