The revenue generated by a short-term rental property owner or manager after deducting expenses such as cleaning fees, platform fees, and property maintenance.
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Updating personal information, contact details, or profile descriptions on short-term rental platforms to maintain accuracy and build trust with potential guests.
The process of using a guest’s online information and behavior to assess their trustworthiness and suitability as a potential renter, often used…
Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
The practice of managing bookings and guest communication across different time zones while remaining responsive during reasonable hours.