A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
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The recurring and predictable fluctuations in demand for short-term rentals, often influenced by factors like seasons, holidays, and events.
A type of short-term rental where guests have exclusive access to an entire property, including all bedrooms, bathrooms, living spaces, and amenities,…
An instant messaging platform within Facebook, often used by short-term rental hosts to communicate with potential and existing guests in real-time.
Words or phrases preceded by the ‘#’ symbol used on social media platforms to categorize content and increase visibility. Hosts can use…