A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
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The standard nightly rate charged for a short-term rental on non-peak days or seasons, excluding special events or holidays.
Providing guests with readily available, curated lists of nearby restaurants, attractions, and services to enhance their stay experience.
The effective handling of all communication with guests before, during, and after their stay.
A fee charged by platforms like Airbnb and VRBO to hosts for each booking made through their platform, usually calculated as a…