Utilizing online channels like social media, search engine optimization, and paid advertising to reach potential guests.
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A plan for responding to guest reviews in a timely and professional manner to address feedback, resolve issues, and maintain a positive…
Areas within a short-term rental property that are shared by multiple guests or units, such as common areas, hallways, or outdoor spaces.
A colloquial term referring to a cleaning professional or service specializing in preparing short-term rental properties between guest stays.
Prompt, clear, and helpful communication from hosts to guests throughout the entire booking process and stay.