Feedback provided by guests directly to hosts, often through private messages or reviews on platforms like Airbnb and VRBO. This type of feedback is valuable for hosts to understand guest experiences and improve their listings.
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Effective and responsive communication with guests throughout their short-term rental experience, from pre-booking inquiries to post-stay feedback.
Tilgjengelig kundeservice for gjester som trenger hjelp med bestillinger, spørsmål eller problemer under oppholdet.
Providing guests with information and recommendations about local attractions, events, restaurants, and experiences that immerse them in the surrounding culture.
Services offered to guests upon request, such as grocery delivery, airport transfers, or in-home chef services.