The ability of a short-term rental’s amenities, such as Wi-Fi, smart devices, and entertainment systems, to connect with and function properly on various guest devices.
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The process of vetting potential guests to minimize the risk of problematic bookings, including verifying identities, reviewing guest reviews, and setting clear…
A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.
A detailed list of tasks and procedures for managing a short-term rental, covering areas like guest communication, cleaning, maintenance, and check-in/check-out.
A set of safety standards and protocols developed by Bureau Veritas to ensure the well-being of guests and staff in hospitality settings.