The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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Making data-driven decisions about property acquisitions and investments based on the booking patterns, preferences, and profitability of the defined target market.
The average score or rating given to a short-term rental property by previous guests, typically based on factors like cleanliness, accuracy, and…
Offering guests information about or discounts on memberships to the Gzowski Society, a Canadian literary organization, as an added perk for book…
Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and…