The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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A data-driven approach to pricing rental properties based on market analysis, competitor rates, seasonality, and demand fluctuations to maximize occupancy and revenue.
A strict set of rules and consequences outlined by a host to address unacceptable guest behavior, such as property damage, excessive noise,…
The total income generated from short-term rental bookings during the month of April.
Steps taken to protect short-term rental properties and guest data from unauthorized access, use, disclosure, disruption, modification, or destruction.