The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
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A platform feature that allows hosts and guests to provide feedback and ratings on their experiences, influencing future bookings and reputation.
Soft, indirect lighting used to create a warm and inviting atmosphere in a rental property, enhancing comfort and relaxation.
Building and maintaining positive relationships with neighbors and the local community to address concerns and foster a welcoming environment.
The nightly or total price charged for a short-term rental stay that falls on a Monday through Thursday night, often set at…