The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
Menu
You may also like
A cancellation policy that allows guests to cancel their booking with a full or partial refund, subject to certain conditions.
Ownership structures where multiple investors share ownership of a property and divide usage rights or rental income.
An Albanian term for “shepherd.” Highlighting the local culture and traditions, such as the role of shepherds in Albanian society, can add…
The cyclical fluctuations in tourist arrivals and their effect on short-term rental occupancy rates in Oludeniz, Turkey, throughout the year.