The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
Menu
You may also like
An abbreviation for “Short-Term Vacation Experience Design,” it represents the intentional and strategic crafting of memorable and positive guest experiences in short-term…
The amount a short-term rental host is responsible for paying out of pocket in the event of a covered insurance claim, before…
Local laws, regulations, and permit requirements that hosts must comply with when operating a short-term rental.
A Swedish term for “Lake Plot,” highlighting the value of short-term rentals situated on desirable land near lakes, offering scenic views and…