A comprehensive list of cleaning tasks to be completed between guest stays in a short-term rental property, ensuring a consistently high standard of cleanliness.
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A report that compares similar short-term rental properties in the same location to determine a competitive rental rate.
Tailoring additional services offered to guests (e.g., grocery delivery, transportation) based on common or unique requests to enhance their stay.
Reviews and ratings provided by guests after their stay, offering valuable insights into the guest experience and areas for improvement.
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.