A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and reputational damage.
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Data Breach
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Time-sensitive communication between hosts, guests, or property managers regarding critical issues that require immediate attention, such as emergencies or urgent maintenance requests.
Prioritizing the guest experience in all aspects of property management, from communication and maintenance to problem-solving and feedback.
Leveraging positive guest reviews and experiences as promotional content to attract future bookings.
A decrease in the number of guests seeking short-term rentals in a particular market, often influenced by seasonal changes, economic factors, or…