A security incident that involves unauthorized access to or disclosure of sensitive guest information, potentially resulting in identity theft, financial loss, and reputational damage.
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Data Breach
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Activities, tours, or recommendations provided by hosts to enhance guests’ stay by connecting them with local attractions, restaurants, and culture.
A detailed document provided to guests before arrival, containing essential information about accessing the property, using amenities, and contacting the host.
The practice of minimizing the environmental impact of short-term rental operations. This includes implementing eco-friendly practices such as reducing energy and water…
A property that combines residential and commercial spaces, such as an apartment above a storefront, which can offer unique rental opportunities.