Adjusting the number of staff or contractors based on the fluctuating demands of the short-term rental business, such as hiring additional cleaning crews during peak season.
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A metaphor for the constant flow and variety of guest reviews received for a short-term rental property.
Identifying and proactively addressing the most common questions that guests have about the property, check-in process, and local area, improving communication and…
A set period after a booking is canceled when the host may be able to receive a partial or full payout, depending…
A reimbursement issued to a guest through the Stripe platform, typically in case of cancellations, booking changes, or security deposit returns.