All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
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Utilizing technology and personalized messaging to provide exceptional communication experiences for guests throughout their stay, from pre-booking inquiries to post-stay follow-ups.
The shortest allowable booking duration set by hosts to manage turnover costs, target specific guest types, or optimize occupancy during certain periods.
A software platform that integrates with various IoT devices and systems to provide a centralized hub for managing short-term rental properties.
A cancellation policy that allows guests to cancel their booking with a full or partial refund, subject to certain conditions.