Feedback provided by guests about their stay at the rental property. Positive reviews can attract new bookings, while negative reviews can highlight areas for improvement.
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The process of managing and updating the availability of a short-term rental property across multiple booking platforms to avoid double bookings and…
Technology used in chatbots and guest communication tools to understand and respond to guest inquiries naturally and efficiently.
The process of matching and verifying payments received from booking platforms with reservations and ensuring accurate financial records.
The process of securely transferring keys or access codes to guests upon arrival and retrieving them upon departure.