The terms and conditions that outline the penalties and refunds for guests and hosts in case of booking cancellations on platforms like Airbnb and VRBO.
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A documented plan outlining procedures and resources to ensure guest safety and property protection in the event of emergencies, such as natural…
Communication channels that allow hosts to interact directly with guests outside of the Airbnb and VRBO platforms, such as email or messaging…
A permit issued by some local governments that allows homeowners to rent out their property for short periods, typically less than 30…
The process of addressing and mitigating the impact of negative reviews from guests, including responding professionally and resolving issues publicly.