Marketing efforts focused on reaching specific groups of potential guests based on demographics, interests, travel behaviors, or other factors, to increase booking conversions.
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A structured approach to systematically collecting, analyzing, and acting on customer feedback to improve products, services, and the overall customer experience within…
Clearly communicating the unique benefits and value that the rental property offers to potential guests.
Communication between hosts and guests on short-term rental platforms, typically through the platform’s messaging system.
A formal request submitted by guests or property managers to address repairs, upkeep, or maintenance issues within the rental property.