The process of using a guest’s online information and behavior to assess their trustworthiness and suitability as a potential renter, often used to mitigate risk and prevent property damage or disruptive behavior.
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A tax levied on overnight accommodations, including short-term rentals, in many jurisdictions to generate revenue for tourism and local services.
The different forms of feedback provided by guests and hosts on short-term rental platforms, including star ratings, written reviews, and private feedback.
A communication method where messages are not exchanged in real-time, allowing hosts and guests to respond at their convenience. Examples include emails,…
Clear and concise instructions provided to guests outlining responsible utility usage practices during their stay.