Listing a short-term rental property on multiple online travel agencies (OTAs) and direct booking platforms to expand reach and maximize occupancy. This involves managing listings and calendars across various channels, including Airbnb, VRBO, Booking.com, and the host’s own website.
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The use of internet-connected devices and platforms to facilitate communication with guests, such as smart speakers for providing information or messaging systems…
Guidelines for professional and respectful communication between hosts, guests, and other stakeholders in the short-term rental industry.
The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.
A third-party company that handles the day-to-day operations of a short-term rental property, including marketing, booking, guest communication, and maintenance.