Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using reviews to improve the guest experience.
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A very short-term rental booking, typically for a few hours or less than a full night, often used for workspaces, meetings, or…
An abbreviation for “Short-Term Vacation Network,” it encompasses the interconnected web of online platforms, property managers, service providers, and resources that facilitate…
The measurement and evaluation of how effectively and efficiently business processes are being executed within a short-term rental operation.
Unique or specialized amenities offered to enhance the guest experience and differentiate a short-term rental from competitors.