Actively monitoring, responding to, and managing guest reviews across various platforms. This includes encouraging positive reviews, addressing negative feedback constructively, and using reviews to improve the guest experience.
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A keyless entry system that allows guests to access a short-term rental property using a unique code, typically provided before their arrival.
A pre-designed framework or document that guides hosts in creating a comprehensive marketing strategy for their short-term rental property.
Regular cleaning, water treatment, and equipment checks required to maintain the hygiene and functionality of hot tubs in short-term rentals.
Short for “Short-Term Vacation Survey Score,” it represents the numerical rating or score derived from guest feedback collected through post-stay surveys, providing…