The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or managing booking inquiries.
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The most sought-after or impressive view from a short-term rental property, often highlighted in listing descriptions and photos (e.g., ocean view, mountain…
The percentage of time a short-term rental property is unoccupied over a specific period.
A seamless and welcoming check-in experience for guests, often involving clear instructions, keyless entry, and a prepared property.
A specialized type of insurance that covers property damage caused by tsunamis, often required for coastal properties listed on short-term rental platforms.