The use of technology to automate repetitive customer service tasks in short-term rental management, such as responding to frequently asked questions or managing booking inquiries.
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Cleaning procedures that go beyond standard practices, often implemented in response to health concerns or to provide guests with an extra level…
A somewhat critical term used to describe a short-term rental guest who is perceived as entitled, demanding, or disrespectful of the property…
Rental properties specifically equipped and marketed to cater to the needs of remote workers and digital nomads, offering amenities such as high-speed…
A Swedish word for “Starfish,” often used metaphorically to describe a highly-rated short-term rental that stands out for its exceptional quality and…