Feedback left by guests after their stay, providing valuable insights into their experience and influencing the booking decisions of future guests.
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A personalized digital or physical guide provided by hosts to their guests, offering recommendations for local attractions, restaurants, activities, and essential information…
The process of regularly checking the quality of drinking water provided in short-term rentals, potentially involving testing for contaminants, installing filters, or…
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
The overall impression and satisfaction that guests have during their stay at a short-term rental, encompassing factors like communication, cleanliness, amenities, and…