A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end of their stay and beyond, used to identify areas for improvement in the guest experience.
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The number of consecutive nights a guest books and stays at a short-term rental property.
Refers to properties or amenities within a short-term rental that are compliant with lead-free regulations, particularly concerning paint and plumbing.
A playful term for an ideal guest who is respectful, responsible, and leaves positive reviews after their stay.
A check-in process where guests meet the host or a representative at a location other than the rental property, such as a…