A visual representation of the steps a guest takes from the moment they become aware of your short-term rental to the end of their stay and beyond, used to identify areas for improvement in the guest experience.
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The terms and conditions that outline the penalties or refunds associated with canceling a reservation, typically varying in flexibility depending on the…
An insurance policy or service plan that covers damages to furniture within a short-term rental property caused by guests or accidents.
Allowing guests to access the property before the standard check-in time, often for an additional fee or subject to availability.
A vacation rental that is booked for an extended period, typically 30 days or more, often with discounted rates and specific lease…