The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest satisfaction.
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Refers to software or systems used in short-term rental management that operate seamlessly across multiple devices and platforms (e.g., desktop computers, smartphones,…
The practice of analyzing market data and implementing pricing strategies to maximize rental income and occupancy rates.
The process of comparing key performance indicators (KPIs) of a short-term rental business, such as occupancy rates and revenue, from one year…
A legally binding contract between the host and guest outlining the terms and conditions of the short-term rental arrangement, including rental duration,…