The continuous process of collecting, analyzing, and acting upon guest feedback to improve the short-term rental experience, address issues, and enhance guest satisfaction.
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A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.
The percentage of booked nights in a short-term rental property during the third quarter of the year (July, August, September).
Rules and ordinances set by local governments that govern short-term rentals, including permitting requirements, occupancy limits, and noise restrictions.
High-end and durable finishes, such as granite countertops, stainless steel appliances, and hardwood floors, that add a touch of luxury and enhance…