A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
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A powerful marketing channel where satisfied guests recommend a short-term rental to their friends, family, and colleagues.
An individual or company responsible for managing a short-term rental property on a day-to-day basis, typically residing at or near the property.
The process of vetting potential guests to minimize risks associated with property damage, security, and compliance with house rules, often involving identity…
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.