A contactless check-in process where guests can access keys or a lockbox without face-to-face interaction with the host or property manager.
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A metric used to measure customer loyalty and satisfaction, calculated by asking guests how likely they are to recommend the rental property…
The standard nightly rate charged for a short-term rental on non-peak days or seasons, excluding special events or holidays.
Detailed instructions provided by hosts to guests on how to access the short-term rental, including key codes, lockbox locations, or arrival procedures.
The online profile of a short-term rental property, featuring descriptions, photos, amenities, and availability information.