Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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The seamless incorporation of technology solutions and devices within a short-term rental property to enhance guest experience, streamline operations, and improve overall…
A reservation system where guests are placed in a waiting list or queue when a property is in high demand, with bookings…
A metric used by booking platforms to determine how prominently a listing appears in search results.
A comprehensive plan to promote and attract bookings for a short-term rental, utilizing various channels like online travel agencies (OTAs), social media,…