Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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Guests who have undergone a vetting process by the booking platform or property manager, typically involving identity verification and background checks, to…
Online platforms and websites dedicated to short-term rentals, providing resources, information, and tools for both hosts and guests.
Specialized software designed to manage multiple short-term rental properties from a centralized platform, streamlining operations and bookings for property managers.
When a potential guest begins the booking process but leaves the platform or website before completing the reservation.