Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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Refers to the ease with which guests driving station wagons, often families, can access the property, including parking and unloading areas.
The continuous effort to identify, analyze, and improve existing business processes within a short-term rental operation to enhance efficiency and profitability.
The importance of online reviews in the short-term rental industry, as they heavily influence guest booking decisions and shape the reputation of…
Providing communication materials and support in multiple languages to cater to international travelers and enhance their experience.