Strategies and tools used to manage and analyze customer interactions throughout the guest journey, aiming to enhance satisfaction, loyalty, and repeat bookings.
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High-end and premium features or services offered in a rental property to provide guests with an exceptional and indulgent experience.
The exchange of information, inquiries, and updates between hosts and guests throughout the booking process and during their stay.
Features and facilities available to guests directly at the rental property, enhancing their stay experience.
Insurance coverage that protects hosts from financial losses due to property damage, accidents, or liability claims arising from guest stays.