A documented plan outlining procedures and responsibilities in case of emergencies or unforeseen situations affecting the property or guests.
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Effective and timely communication between hosts and guests throughout the entire short-term rental process, from initial inquiry to post-stay follow-up. This includes…
The distinct personality and tone used in all communication channels for a short-term rental business, reflecting the brand’s values and resonating with…
A set of principles from Gestalt psychology that describe how humans perceive and organize visual information. Applying Gestalt principles to short-term rental…
A collection of essential supplies to have on hand in case of a tsunami or other natural disaster.