A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
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The process of confirming a guest’s identity through various methods, such as government-issued ID or social media profiles, to enhance security and…
A host who is not actively managing their listings or responding to inquiries in real-time, often relying on automation or co-hosting assistance.
Detailed instructions provided to guests on how to access the short-term rental property upon arrival, including key codes, lockbox information, or instructions…
Proactive measures taken to encourage satisfied guests to leave positive reviews on rental platforms, leveraging post-stay communication and feedback requests.