The percentage of rental income charged by a property manager or platform for their services.
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Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
Providing guest communication and support in multiple languages to cater to international travelers and expand the potential guest pool.
The use of technology to automate and control various aspects of a short-term rental, such as lighting, temperature, security systems, and entertainment…
Utilizing software and tools like property management systems (PMS), channel managers, and smart home devices to automate tasks and streamline operations.