Additional perks or services offered to guests free of charge, such as toiletries, snacks, Wi-Fi, or access to amenities like a pool or gym.
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Systematically collecting, analyzing, and responding to guest reviews and feedback to improve services, address concerns, and enhance reputation.
A curated experience offered as an add-on or part of a short-term rental stay, focusing on wine education, tasting, and exploration of…
A term used to describe a hands-off, impersonal, or profit-driven approach to short-term rental management, often associated with large-scale property management companies.
Websites created by short-term rental owners or managers to allow guests to book directly, bypassing third-party platforms and their associated fees.