A formal request made by a guest or host to Airbnb or VRBO for financial reimbursement due to damages, injuries, or other issues covered by their respective insurance or guarantee programs.
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Establishing a system within Zendesk to categorize and prioritize guest support tickets based on urgency and importance, ensuring timely resolution of critical…
The art of using design elements, décor, and property descriptions to tell a captivating story about a short-term rental and its surroundings.
Capturing visually appealing images of a property during the twilight hours, showcasing its exterior ambiance and lighting.
Rules and expectations set by Airbnb and VRBO for guest behavior within a property and the surrounding community.