A report that compares similar short-term rental properties in the same location to determine a competitive rental rate.
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Systems or software used to manage and organize guest information, communication history, and preferences to personalize interactions and build strong guest relationships.
A record of all interactions and correspondence between a host and their guests, typically maintained within a property management software or platform.
A slang term for a handyman or maintenance person who handles repairs and upkeep at short-term rental properties.
An electronic document or webpage providing guests with essential information about the property, local recommendations, and house rules, enhancing their stay.