A record of all interactions and communications with guests, including inquiries, booking confirmations, and issue resolutions.
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Maintaining clear, timely, and efficient communication channels with guests throughout their booking journey, from pre-arrival instructions to post-stay follow-ups.
Refers to strategies and actions taken to improve a vacation rental listing’s visibility and booking rate on platforms like Airbnb and Vrbo….
Value-added offerings provided by hosts or property managers to enhance the guest experience, such as airport transfers, grocery delivery, or local tour…
Proactive measures taken by short-term rental hosts to minimize the risk of property damage by guests, including clear house rules, security deposits,…