In the context of short-term rentals, this refers to the percentage of guests who do not return for a repeat booking within a specific timeframe.
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The recognition that building relationships with both guests and the local community is essential for long-term success in short-term rental management.
A web conferencing platform that allows hosts to hold virtual tours, meetings, and answer guest questions remotely.
The act of making a reservation for a vacation rental property. This can be done directly through the property owner or manager…
A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.