The specific instructions provided to guests for how to check out of the property, including returning keys, locking up, and disposing of trash.
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A clear and concise outline of the terms and conditions under which a host can cancel a booking, and the consequences for…
The sum of all interactions and perceptions guests have with a host and their property, from the initial booking process to the…
Collaborating with local businesses, tour operators, and service providers to offer guests exclusive discounts, curated experiences, and enhance their stay.
Pre-written messages used to communicate efficiently with guests, covering common inquiries, booking confirmations, check-in instructions, and more.